Hey, you! Thanks for coming to our FAQ page. We're here to answer any questions you have. If you don't see your answer below, email us with your full name and phone number, and the platform you're using (SMS, iOS app, Android app, Facebook Messenger, or Kik) at email@example.com and we'll get back to you as soon as possible.
Thanks for your interest in Shine!
Shine is your daily “I got this.”
Every weekday morning, we'll send you a motivational Shine Text with advice and research-backed strategies to help you boost your confidence, reclaim your happiness, take care of your mental health, work smarter, and more.
Then, we’ll help you put self-compassion into practice with our library of Shine Talks—they’re short pep talks and meditations to help you navigate life’s highs and lows and help you get grounded in your day. Start one of our 7 Day Challenges, and you’ll feel your growth within a week.
If you’re an OG Shine member and get us via SMS, your texts will come on Monday-Friday and at the delivery time that you selected when you signed up!
If you did not set a time for yourself when you signed up, your texts will come on Monday-Friday by 9am in your time zone.
If you’re using the Shine iOS or Android app, your daily Shine Text will come at 8:30 a.m. your time.
If you get Shine via SMS: Yes! When you first sign up for Shine Texts, you can set the time you want to receive your daily texts.
If you're already receiving Shine texts via SMS, just sign up again and you'll be able to set your time. Your referral count will not be affected by signing up to adjust your time.
If you have the Shine app: At this time, there is no in-app feature where you can set when your Shine Texts arrive.
To access our full library of Shine Talks and 7-Day Challenges in our app, you can subscribe to Shine Premium.
We offer the following subscription options for Shine Premium in the Shine app:
Shine’s co-founders, Marah Lidey and Naomi Hirabayashi, are work-wives-turned-co-CEOs. In 2016, they recognized that they weren’t represented in the wellness industry and they couldn’t find the support they need—so they created Shine. It’s like a best friend who’s got your back as you navigate life’s highs, lows, and mehs.
“We realized so many people struggle with the same feelings, yet we often feel like we're the only ones. Through Shine, we want to scale the support we gave each other to as many people as possible to elevate important conversations around living intentionally and being your best self.” - Marah Lidey & Naomi Hirabayashi, Shine co-CEOs
Nope! Our members are all different genders and backgrounds.
If you’re already getting Shine Texts via SMS or Facebook Messenger, think of the Shine app as a #glowup to your Shine experience.
You’ll still get your weekday Shine Text in the app, but you’ll also gain access to hundreds of Shine Talks and 7-Day Challenges on topics like burnout, side hustles, managing your money, and more. Other perks: Our check-in feature will help you make gratitude a daily habit, and you can favorite the Shine Texts you love most and build your own self-care toolkit. Check out all the perks of the Shine app here.
The Shine app works best with push notifications on (that way, you get notified when your Shine Text arrives!). You can enable Push Notifications inside the Settings section of the Shine App, under the Account tab.
To access our in-app audio library, tap the headphones icon at the top of the app to view the audio library or tap on the recommended audio track in your daily Shine Text.
Yes! Once you finish a 7-day challenge, you can come back and listen to the tracks as many times as you’d like.
We drop new Shine Talks and 7-day challenges in the app weekly. Download the app to stay updated on what’s new.
Yes—the Shine app will not affect the messages you get on SMS, Facebook Messenger, or Kik. You can get messages on both the Shine app and your favorite messaging app. But feel free to text MUTE at anytime to pause your Shine Texts.
We’re always looking for new voices for our site—head here to get all the deets on what we’re looking for and how to pitch us.
For partnerships and press inquiries, contact us at firstname.lastname@example.org.
If you purchased Shine Premium within the Shine iOS App, just follow these instructions to manage your subscriptions using your Apple ID.
If you purchased Shine Premium within the Shine Android app, follow these instructions to manage your subscription on your Google Play account.
Pro tip: Your subscription renews automatically—that means simply deleting the app won’t end your subscription. Follow the step-by-step instructions above to make sure you won’t get billed again.
If you purchased Shine Premium on our website, please email email@example.com with the subject line: Cancel Subscription.
We’ll be sad to see you go and would love any feedback you have on your experience. Feel free to email us your thoughts at firstname.lastname@example.org.
To opt out of our SMS message, text "QUIT" or “STOP” to 75985.
If you’re on Facebook Messenger, either text "QUIT" or “STOP” or click the check box in the right corner and select “Turn Off Messages.” We're sad to see you go so if you have any feedback on how Shine could improve, work best for you, etc. let us know by sending feedback to email@example.com.
At this time, referral codes are not available in the Shine app, but if you get our SMS message, you can access your referrals at www.shinetext.com/referrals.
At this time, the Shine Corner is not available in the Shine app, but if you get our SMS message you can still access the Shine Corner at daily.shinetext.com.